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Currently Plesk can be pre-installed with the following Operating Systems:
Currently Plesk can be pre-installed with the following Operating Systems:
*CentOS 6.6
*CentOS 6.6
*Debian 7.7
*Debian 7.8
*Windows Server 2012 R2 Standard Edition
*Windows Server 2012 R2 Standard Edition
*Windows Server 2012 R2 Datacenter Edition
*Windows Server 2012 R2 Datacenter Edition

Version vom 13. Januar 2015, 08:45 Uhr


Parallels Plesk Panel

Plesk 12

Parallels Plesk Panel is a web hosting control panel. Hetzner offers licenses for Plesk 12. There are four different licenses offered, depending on the amount of domains that need to be managed with Plesk, and the functionality needed.

License Monthly Price
Web ADMIN Edition € 2.09
Web APP Edition € 2.93
Web PRO Edition € 4.61
Web HOST Edition € 25.20

Overview of the Product Features

Older Plesk Licenses

The licenses for Plesk Pack 30, Pack 100 and Pack unlimited, offer up until July 24, 2014, are also valid for Plesk 12. If you have such a license and would like to upgrade to the new licensing model, please send a request via Robot.


Plesk can be installed either automatically or manually, depending on your needs.


When ordering a new server an operating system can be selected, which is then pre-installed on the server. A number of these operating systems can also be installed along with Plesk.

Currently Plesk can be pre-installed with the following Operating Systems:

  • CentOS 6.6
  • Debian 7.8
  • Windows Server 2012 R2 Standard Edition
  • Windows Server 2012 R2 Datacenter Edition

If the server is already online, Plesk can be activated and installed automatically (along with an OS) via the "Plesk" tab of the server in Robot. Once you have restarted the server the installation will be automatically performed. You will get an email with the login details of both the OS and Plesk once the installation is complete.

Please note that this installation will erase all data on the drives in the server.


Plesk can also be installed manually. This is useful if, for example, it needs to be installed on an OS we don't pre-install it with.

We do not help with this installation, you need to do it yourself. Once installed, you can send a support request via Robot asking for a license key.

We need the following information from you:

  • The Plesk license you want to use (Web ADMIN Edition, Web APP Edition, Web PRO Edition, Web HOST Edition)
  • The IP address being used


Plesk can be accessed via port 8443:

https://<IP Address of the server>:8443

Additional Modules

Two different language packs (out of thirteen) can be chosen within Plesk for free. Additional language packs cost € 4.12 per month.

Plesk Power Pack

The Plesk Power Pack costs € 8.32 per month and contains the following modules:

  • Parallels Plesk Mobile Server Manager - already included in Web ADMIN/APP/PRO/HOST versions
  • Unity one (2-domain limit)
  • Kaspersky Anti-Virus for Plesk (5-mailbox limit)
  • Tomcat Support (Java) - already included in Web APP/PRO/HOST versions
  • ColdFusion-Support - already included in Web APP/PRO/HOST versions
  • PostgreSQL Support (Linux) / MSSQL Support (Windows) - already included in Web APP/PRO/HOST versions
  • Web Presence Builder (10-site limit)


We offer various other modules, some of which require a license upgrade. Please submit a support request via Robot to ask about prices and/or license upgrades.


The Plesk Autoinstaller, which is pre-installed with our standard Plesk installation, can be used for installing additional modules.

We recommend you make a backup before updating Plesk.

Autoinstaller via the Plesk Panel:

In your Plesk Panel please choose the menu item "Server Management" -> "Tools & Settings" -> "Updates and Upgrades" to use the Autoinstaller.

Autoinstaller via the command-line:

The following command in the command-line interface provides assistance with the autoinstaller:

/usr/local/psa/admin/sbin/autoinstaller --help

The following command lists all available Plesk modules:

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --show-components

An example of a command to install a module is the following, which will install the "drweb" module:

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component drweb

Using the Hetzner name servers

The interplay of Plesk with Robot to use the Hetzner nameservers for a domain managed through Plesk is described in more detail in the article DNS Robot.


Where does Plesk save log and configuration files?

An overview of the locations of the log and configuration files in Plesk can be found in the following articles from the Plesk knowledgebase:

How do I reset my Admin password for the Plesk Panel?

To reset the Plesk Panel password for the "admin" user, the following command can be used on the command-line interface (please replace 'newpasswd' with the desired password):

/usr/local/psa/bin/init_conf --update -passwd newpasswd

SUCCESS: Update of administrator's information complete.

I get a "grace period" error message – what can I do?

You receive the following error message in Plesk:

Warning: You are currently operating within the grace period of your product license.
To update your product license, select the Retrieve Keys option on the License Management page.

In this case please click on the button "Retrieve Keys". Your Plesk licence will be updated and the notification should be gone.

Where can I find answers to my questions concerning Plesk?

The support resources offered by Plesk can be found on their website:

Prices plus VAT, if applicable.

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