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Dell PowerEdge Guide 12-13 Generation

How do I connect to the iDRAC?

In the order completion mail, there are two IP addresses; one of them for the server itself and the other one for the iDRAC. The login details for the iDARC are noted in the email below the login details for the server itself (they are separate logins).

iDRAC login screen

Just enter the iDRAC IP into the address bar of your browser and confirm any possible security warnings. After that, you will see a web interface and you can log on with the iDRAC login information. At this point, you can use the KVM function, turn the server on and off, mount an ISO image for an installation, and diagnose hardware problems.

How do I change the iDRAC password?

First, log on to the iDRAC and in the menu on the left, select "User Authentication" under "iDRAC Settings". Then, click on the user id of the user whose password you would like to change (for example root, ID 2).

1st step of changing password

On the new page, select "Configure User" and click on "Next".

2nd step of changing password

On the page that you see now, check the box that says "Change Password", enter the password in both text boxes below, and click on "Apply" on the bottom right of the page.

third step of changing password

What is the KVM function and how do I use it?

The KVM function, more specifically the KVM over IP function, enables you to use the server over a network just as if you were directly in front of the machine with a screen, a keyboard, and a mouse directly attached. When you log on to the iDRAC, you see a preview of the current video output of the server on the right third of the website.

iDRAC overview

By clicking on "Launch" next to the preview and confirming all requests, you will initiate a live connection that will enable you to use the server just as any other computer. For some special key combinations (for example Ctrl-Alt-Delete), you need to use the menu entry "Macros" of the KVM window.

KVM window

How do I configure the RAID controller?

First log in to the iDRAC and select „Virtual Disks“ in the menu on the left under „Storage“. Now click on "Create" in the upper menu under "Virtual Disks". The following example shows how to create a RAID-1 over the two HDDs in slots 0 and 1. Please select the RAID level at first in our example „RAID-1“ in the dropdown menu before you select the hard disks that are supposed to be in the RAID.

iDRAC 8 RAID Configuration

When you have clicked everything together, select „Apply now“ from the drop-down menu „Apply Operation Mode:“ and confirm it by pressing „Create Virtual Disk“. The iDRAC then creates a "Job" whose status you can observe in the "Job Queue". To do this, click on "Server" in the left menu and then on "Job Queue" in the top menu.

iDRAC 8 Job Queue

If the job has reached the status "Completed", the logical drive should be visible in the operating system and under the "Virtual Disks" overview of the iDRAC. To check that, click on “Storage” in the left menu and then on “Virtual Disks”.

iDRAC 8 Virtual Disk Overview

How do I mount an ISO image?

Simply use the option "Virtual Media" in the KVM window and then "Launch Virtual Media". After confirming all requests, you will see another window, in which you can select and mount local drives. There, you can also click on "Add Image" and select an ISO image. After that, check the box "Mapped" left of the newly added ISO image entry in order to make the image available to the server as a drive.

Mount image

If you restart the server now, you can boot from the image just as you could from any other drive. To do so, please press F11 to go to a boot menu when you see the message to press F11. An even easier way to boot from the image is to select the entry "Virtual CD/DVD/ISO" in the menu "Next Boot" of the KVM window.

How do I mount operating system images from the Hetzner Mirror or Storage Box?

To help our clients install Windows or VMware ESXi, we provide a number of images of those operating systems.

You can find the images we offer on two of our mirrors:

  • http://download.hetzner.de/ You can access this from anywhere, and it requires a username and password to login. You can find these details at the end of your server activation email, the email in which we at Hetzner Online sent you the login details for the server itself.
  • http://mirror.hetzner.de/ You can only access this from the Hetzner network, and it does not require a password.

The following examples use the internal mirror, though there is also a link to the external mirror below. You can use this link to the external mirror to check the exact file names of the operating system images.


The Windows images we have can be found under http://download.hetzner.de/bootimages/windows/.

These Windows images are straight from Microsoft and don't include any changes from us. They do not come with a license, and can thus be used to install a clean Windows on the server, which can then be activated with your own license key.

Mount an image via the iDRAC

  • The Image File with Path name can be copied directly from our mirror.
    • Example: //mirror.hetzner.de/windows/SW_DVD9_Win_Svr_STD_Core_and_DataCtr_Core_2016_64Bit_English_-2_MLF_X21-22843.ISO
  • The User Name and Password fields can be left blank as they are not needed.
  • Enter the user name "guest" if your server has an iDRAC7 or iDRAC8 with firmware
    • The explicit specification of the user name "guest" is no longer required since firmware
  • The iDRAC should now display the value „Connected“ under „Connection Status ...“
  • From now on you should be able to set the next start option to „Virtual CD/DVD/ISO“ using the Java Applet. Alternatively, you can select the corresponding entry via the boot menu (F11) at the BIOS POST screen.

VMware ESXi

The VMware images we have can be found under http://download.hetzner.de/bootimages/vmware/

The VMware images can be mounted in the same way as the Windows images (as shown above).

  • The Share Name needs to be "vmware" instead of “windows”.
    • Example: //mirror.hetzner.de/vmware/VMware-VMvisor-Installer-6.5.0-4564106.x86_64.iso

Using the Storage Box

Our Storage Box products are reachable via SAMBA/CIFs (if switched on), meaning it can be used to host an image which can then be mounted via the iDRAC.

Mount an image via the iDRAC using the Storage Box

  • <username> is the username of your Storage Box.
  • <file_name> is the file name of the ISO file.
    • If you have placed the ISO file in a sub-folder then please specify that before the file name. For example: <username>.your-storagebox.de/backup/installimages/<file_name>
  • The password is the one you have set for the Storage Box.

OS Deployment via the LCC (Lifecycle Controller)

Your DELL Server has an "OS Deployment" function that is integrated into your server's lifecycle controller. This function provides the necessary drivers for the operating system and accompanies you by graphical wizards in creating a RAID array, if there is no RAID existing on your server.

Please note that DELL only supports certified operating systems via this function. These may vary from model to model. For an overview of the operating systems for your rented product, please visit the corresponding DELL website.

R720 (DX150/DX290):

R530 (DX141):

R730 (DX151/DX291):

If you would like to use the "OS Deployment" functionality, you must first choose an image of your choice from our mirror or your Storage Box. As soon as you have chosen the image you need to restart your server and boot it into the LCC by pressing "F10" in the BIOS POST. The following example shows how to use the OS Deployment feature with Windows Server 2016.

LCC Deploy

  • When the server is booted up into the LCC, click on "OS Deployment" in the selection on the left side, then on "Deploy OS"
O/S Deploy Step 1

  • If you have not yet configured a RAID, you can now configure it by using this wizard. If a RAID already exists on your server, please select "Go Directly to OS Deployment".
O/S Deploy Step 2

  • In the next step, select whether you want to install the operating system in the BIOS or UEFI bootmode. Then select the operating system you want to install from the drop-down menu.
  • Click "Next" and the server will collect the drivers required for the installation of your chosen operating system.
O/S Deploy Step 3

  • In the third step, select "Manual Install" and click on "Next". Afterwards the DELL server will validate the operating system image.
O/S Deploy Step 4

  • In the fourth step, simply click on "Next", because the image was previously integrated via the iDRAC.
O/S Deploy Step 5

  • In the fifth and last step you will see an overview with the selected settings. Click "Finish" if the settings are correct. Afterwards the server will reboot and is going to start the Windows setup.
O/S Drivers

  • If drivers are missing after the operating system installation, you have a virtual drive where drivers are available for the operating system. This drive is automatically named "OEMDRV" by the server.

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