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Plesk Panel

Plesk 12/Onyx

Plesk Panel is a web hosting control panel. Hetzner offers licenses for Plesk 12/Onyx. There are three different licenses offered, depending on the amount of domains that need to be managed with Plesk, and the functionality required.

License Monthly Price
Web ADMIN Edition € 4.20
Web PRO Edition € 6.20
Web HOST Edition € 18.70

Price change with effect of 1 January 2018

Overview of the Product Features

Older Plesk Licenses

The licenses for Plesk Pack 30, Plesk Pack 100 and Plesk Pack unlimited, offered up until July 24, 2014, are also valid for Plesk 12/Onyx. If you have such a license and would like to upgrade to the new licensing model, please send a request via the Robot.

New prices

Plesk will change the prices for their licenses effective of 1 January 2018.

This will result in the following price adjustments:

License Old price/month New price/month
Plesk Anti-Virus by Dr. Web € 18.13 € 28.30
Plesk Anti-Virus by Kaspersky € 16.72 € 26.00
Plesk Anti-Virus by Kaspersky 100 Mailboxes € 11.83 € 26.00
Plesk Anti-Virus by Kaspersky 300 Mailboxes € 16.03 € 26.00
Plesk Anti-Virus by Kaspersky 1000 Mailboxes € 34.94 € 26.00
Plesk Cgroups Manager € 3.50 € 2.60
Plesk Language Pack € 4.12 € 2.60
Plesk MagicSpam € 8.19 € 9.80
Plesk Multi Server € 6.50 € 5.20
Plesk Pack 30 € 6.63 € 6.20
Plesk Pack 100 € 11.68 € 18.70
Plesk Pack 100 Hosting Suite € 20.17 € 18.70
Plesk Pack 100 Hosting Suite2 € 24.37 € 18.70
Plesk Pack Unlimited € 25.13 € 18.70
Plesk Pack Unlimited Hosting Suite € 28.57 € 18.70
Plesk Power Pack € 9.24 € 7.80
Plesk Web ADMIN Edition € 2.09 € 4.20
Plesk Web APP Edition € 2.93 € 4.20
Plesk Web PRO Edition € 5.45 € 6.20
Plesk Web HOST Edition € 21.00 € 18.70
Plesk Web Presence Builder 30 sites € 2.44 € 1.60
Plesk Web Presence Builder 100 sites € 6.64 € 5.20
Plesk Web Presence Builder 1000 sites € 12.52 € 10.40

Prices plus VAT, if applicable.


Plesk can be installed either automatically or manually, depending on your needs.


When ordering a new server an operating system can be selected, which is then pre-installed on the server. A number of these operating systems can be installed along with Plesk.

Currently Plesk can be pre-installed with the following operating systems:

  • CentOS 7.5
  • Debian 9.5
  • Ubuntu 18.04.1 LTS
  • Windows Server 2016 Standard Edition
  • Windows Server 2016 Datacenter Edition

If the server is already online, Plesk can be activated and installed automatically (along with an OS) via the "Plesk" tab of the server in the Robot. Once you have restarted the server the installation will be automatically performed. You will get an email with the login details of both the OS and Plesk once the installation is complete.

Please note that this installation will erase all data on the drives in the server.


Plesk can also be installed manually. This is useful if, for example, it needs to be installed on an OS we don't pre-install it with.

The client needs to install Plesk themselves, we do not help with that. The license can be ordered and retrieved directly via the "Plesk" tab of the server in the Robot.


Plesk can be accessed via port 8443:

https://<IP Address of the server>:8443

Additional Modules

Two different language packs (out of thirteen) can be chosen within Plesk for free. Additional language packs cost € 2.60 per month (Price change with effect of 1 January 2018).

Plesk Power Pack

The Plesk Power Pack costs € 7.80 per month (Price change with effect of 1 January 2018) and contains the following modules: support.plesk.com/hc/en-us/articles/213933445-What-do-Plesk-Feature-Packs-include-


We offer various other modules, some of which require a license upgrade. Please submit a support request via the Robot to ask about prices and/or license upgrades.


The Plesk Autoinstaller, which is pre-installed with our standard Plesk installation, can be used for installing additional modules.

We recommend you make a backup before updating Plesk.

Autoinstaller via the Plesk Panel:

In your Plesk Panel please choose the menu item "Server Management" -> "Tools & Settings" -> "Updates and Upgrades" to use the Autoinstaller.

Autoinstaller via the command-line:

The following command in the command-line interface provides assistance with the autoinstaller:

/usr/local/psa/admin/sbin/autoinstaller --help

The following command lists all available Plesk modules:

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --show-components

An example of a command to install a module is the following, which will install the "drweb" module:

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component drweb

Using the Hetzner name servers

The interplay of Plesk with the Robot to use the Hetzner nameservers for a domain managed through Plesk is described in more detail in the article DNS Robot.


Where does Plesk save log and configuration files?

An overview of the locations of the log and configuration files in Plesk can be found in the following articles from the Plesk knowledgebase:

How do I reset my Admin password for the Plesk Panel?

To reset the Plesk Panel password for the "admin" user, the following command can be used on the command-line interface (please replace 'newpasswd' with the desired password):

/usr/local/psa/bin/init_conf --update -passwd newpasswd

SUCCESS: Update of administrator's information complete.

I get a "grace period"/"license has expired" error message – what can I do?

You receive the following error message in Plesk:

Warning: You are currently operating within the grace period of your product license.
To update your product license, select the Retrieve Keys option on the License Management page.


Your license key has expired. To continue using your Plesk, you must purchase a non-expiring commercial license key.

In this case please click on the button "Tools & Settings;License management;Retrieve Keys". Your Plesk license will be updated and the notification should be gone.

Possible causes and fixes can be found here: https://support.plesk.com/hc/en-us/articles/115000066305-License-was-not-automatically-updated-KeyUpdate-Result-code-2-Network-failure

How can I configure the DNS settings in Plesk for a CX Server?

When Plesk is installed on a CX server the private IPv4 address "" is pre-configured.

For Plesk to automatically use the public IPv4 address of your server in the DNS settings, the following steps need to be done in the Plesk Panel:

Plesk 12.0

1) Install the NAT Manager extension: ("Server Administration" -> "Extensions" -> "Extensions Catalog").

2) Under "Server Administration" -> "Extensions" -> "NAT Manager" -> "" add the public IPv4 address of your server

Plesk 12.5/Onyx

1) Under "Server Administration" -> "Tools & Settings" -> "IP Addresses" -> "" add the public IPv4 address of your server

In the DNS settings of newly created domains Plesk 12.0/12.5 now automatically uses the public IPv4 address.

In order for the public IPv4 address to be taken over in the DNS settings of existing domains/accounts, the following option must be applied to each domain in the Plesk Panel: "Domains" -> <domain name> -> "Websites & Domains" -> "DNS Settings" -> "Apply DNS Template Changes".

Where can I find answers to my questions concerning Plesk?

The support resources offered by Plesk can be found on their website:

Prices plus VAT, if applicable.

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