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Change of Provider (Transfer, CHProv, KK)

Would you like to move your domain to Hetzner Online GmbH?

Please proceed as follows:

  1. Obtain an authorization code (auth code) from your current provider. You will need this code for the transfer.

  2. Cancel your account with your current provider and include the statement: "This domain is being transferred to another provider".

  3. Select one of our Web Hosting Accounts from our website [1]. If you are a new customer, you will create an account for our administration interface, which is called “konsoleH”. [2].

  4. While ordering the Web Hosting Account and choosing your domain in step 2, please enter the auth code into the correct field. If at this point in time, you do not yet have the auth code from your old provider, you can send us the auth code later via an authorized support request.

We will start the domain transfer for you as soon as we have received the auth code. The login data for your konsoleH account will be sent to you via e-mail as soon as possible. You will then be able to access your account and begin to set up your website.

Please note: Depending on the kind of order, you will be charged for registering again because you are changing providers. This may happen even if you have already paid for the domain for a year at your old provider/registrar.

Please note: You may not tranfer .com, .net, and .org domains to another registrar until at least 60 days have passed after the date of first registration.

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