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Setting up an email account

Setting up email accounts differs from one program to the next, but they all have the same basic settings:

Encrypted dispatch

To ensure the highest possible level of security and to protect your privacy, we recommend the use of encrypted dispatch/receipt.

  • Incoming mail server (POP3/IMAP): mail.your-server.de (literally!)
  • Outgoing mail server (SMTP): mail.your-server.de (literally!)
  • User name: Your full mail address (e.g. info@your-domain.de)
  • Password: Your password for the mailbox
  • Security: STARTTLS (or TLS)

If you use Microsoft Outlook you may need to set the root folder for IMAP manually. Under "POP and IMAP Account Settings" choose "More Settings" -> "Advanced" -> "Folders". Insert INBOX into "Root folder path".


Most email clients are capable to find the correct port automatically. However you can also configure ports manually (the recommended settings are bold):

  • IMAP Receiving emails - all emails are stored on the server (recommended)
    • STARTTLS/TLS: 143
    • (outdated) SSL: 993
  • POP3 Receiving emails - emails are deleted after fetched from server
    • STARTTLS/TLS: 110
    • (outdated) SSL: 995
  • SMTP Sending emails
    • STARTTLS/TLS: 587
    • (outdated) STARTTLS/TLS: 25
    • (outdated) SSL: 465

Note: If you want to send emails by SMTP from a hosting account (e.g. over PHP) you must use port 587.

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