Hetzner - DokuWiki


Last update: 23/04/18 06.10 am

Here, you can find an overview of the current status of server orders.

We generally process all standard servers in the AX, EX and PX series, as well as the SX61 and all vServer models (CX series), servers from bidding (SB series) and Storage Boxes (BX series) within just a few minutes after confirming the order. (Any special cases are listed towards the end of this text.) In exceptional cases, the processing time for standard servers, vServers and StorageBoxes may take a maximum of one workday*.

The setup time for servers from our DX series generally takes 1-2 workdays*.

The setup time for SX131 and SX291 servers is usually 1-3 workdays*.

All servers with special configuration requests generally have a setup time of 1-3 workdays*. Servers with additional hardware, such as additional drives, NIC, or USB sticks, etc., are included in this group. Also included are any orders with special requests for server location, or servers which will be used for upgrades of existing servers.

The setup time for Managed vServers (MC series) is usually just a few minutes. In exceptional cases, the processing time for Managed vServers may take a maximum of one workday*.

The setup time for Managed Servers (MX series) is usually about 1 workday*.

Current special cases:

EX40-SSD and EX51-SSD-GPU: Due to very high demand for this server model, its current setup time is approximately up to 2-3 workdays.*

Should the server you ordered not be online within the setup times mentioned above, please contact us at serverorderstatus@hetzner.com.

*Workdays are Monday to Friday, except for public holidays.

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