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Since June 2011 you can order licenses for cPanel/WHM for your dedicated/virtual server.

Summarized below are some of the most common customer enquiries regarding cPanel.

General questions

How can I order cPanel/WHM for my server?

If you want to use cPanel/WHM on your server, please order the cPanel add-on using your Robot.

After ordering the cPanel add-on you can then activate and install an image with cPanel/WHM pre-installed. We will send you an email as soon as the installation is completed.

What is the difference between cPanel and WHM and how do I access them?

Once cPanel has been installed you will have access to two different webinterfaces: WHM and cPanel.

WHM is the administation interface and is reachable under the following URL:

https://<IP Address of the server>:2087

In this interface you can setup accounts which will have access to cPanel.

cPanel is the account-level interface and is reachable under the following URL:

https://<IP Address of the server>:2083

In this interface you can setup emailboxes for each account for example.

Is the cPanel license valid for Windows?

No, cPanel is only usable on Linux.

Where can I find answers to my questions concerning cPanel/WHM?

Support resources offered by cPanel

Technical problems

The cPanel licensing seems to have failed - what can I do?

If the cPanel licensing has failed, execute the following command to activate your license:

/usr/local/cpanel/cpkeyclt